F.A.Q


Do you deliver? 

Yes we do, within the Greater Toronto Area! 

Is Pick-up an option? 

Our pick-up option is free. The pick-up location is at Broadview Subway Stations Green P Parking 39 Erindale Ave Toronto, ON M4K 1R9

What is the estimated delivery time? 

All orders placed by Thursdays 6pm will be delivered that weekend. All deliveries take place Saturday or Sunday.

Does Just Plant It do contactless delivery? 

Yes, your order will be placed at your door. You will get a knock/doorbell ring before the delivery person walks away. You will also receive a email notification. 

Do you have gluten-free options? 

At this time we are working on bringing gluten-free options. 

Do you offer custom orders? 

Yes we do, send us an email at info@jusplantit.ca to discuss your custom order. 

Are your products nut-free? 

Yes, all products are made in our dairy, peanut and nut free environment.

What if I need to cancel my order? 

Unfortunately, we do not offer refunds however, If an order is paid in full and canceled any time before 24 hours from date of purchase, there will be a 100% store credit given. 

Is your packaging recyclable?

Our goal is to only provide recyclable packaging. 
Please consult your local municipality for recycling information since recycling varies from region to region but please take a moment to review how to recycle our current packaging.

Baking Materials
Our wax paper and the baking cups on our Cupcakes are compostable.

Paper Bags
Our paper bags are recyclable or compostable when food-soiled.

Boxes 
Our boxes are made from recycled fibre and can be recycled or become compostable when food-soiled, however, please remove and discard the BOPP plastic film that is on the windowed boxes.